FAQs

How does LED light therapy work?

LED light therapy uses different wavelengths of light to target different skin concerns. Our mask offers 7 light modes, so you can choose the one that suits your skin that day.

How often should I use the mask?

We recommend sessions of 10-15 minutes, a few times a week, as part of your regular skincare routine.

Is it safe for all skin types?

The mask is designed for general use. If you have a diagnosed skin condition, are pregnant, or take photosensitising medication, please check with a healthcare professional before use.

How do I charge it?

The mask has a built-in rechargeable battery and charges via USB. A full charge typically lasts several sessions.

How do I clean it?

Wipe the interior gently with a soft, dry cloth after each use. Do not submerge it in water or clean it with harsh chemicals.

How long does shipping take?

Orders ship within 1-3 business days and arrive within 7-15 business days. See our Shipping Policy for details.

What is your return policy?

We offer a 30-day return window on unused items in their original packaging. See our Return Policy for details.

Do you ship outside the UK?

At the moment we ship within the UK only. If you're outside the UK, get in touch via our Contact page and we'll let you know if we can help.