Shipping Policy
Processing time: orders are prepared and dispatched within 1-3 business days after payment is confirmed.
Delivery time: once dispatched, orders typically arrive within 7-15 business days. These times are estimates and may vary during busy periods, public holidays, or due to circumstances outside our control.
Shipping cost: shipping costs, if any, are calculated and shown at checkout before you complete your order.
Order tracking: once your order ships, you'll receive a shipping confirmation email with a tracking link.
Delivery area: we currently ship within the UK. If your country isn't available at checkout, contact us to check availability.
Delayed or missing orders: if your order hasn't arrived within the estimated window, contact us via our Contact page and we'll look into it with the carrier.